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AI that resolves, not just responds

Good morning.
Welcome to this special weekend edition of The Deep View, presented in partnership with ASAPP.
AI that resolves, not just responds
In 2026, brands won’t be competing on whether they use AI in customer service — they’ll be competing on how well their AI solves problems.
The next generation of customer experience will be powered by agentic AI: AI agents that can reason, apply policy, and execute end-to-end workflows across all your systems.
This is the shift from:
Automation → Execution
Conversations → Outcomes
This is the agentic enterprise, and it’s built on ASAPP Customer Experience Platform (CXP).
See ASAPP break it down in a live webinar on January 15 at 2pm ET to learn:
Why most AI CX stacks stall before real resolution
What it takes to deploy AI agents safely at enterprise scale
How leading brands are executing agentic AI in 2026
If you’re responsible for CX, AI strategy, or digital transformation — this is the roadmap, not the hype.

Take The Deep View with you on the go! We’ve got exclusive, in-depth interviews for you on The Deep View: Conversations podcast every Tuesday morning.

If you want to get in front of an audience of 450,000+ developers, business leaders and tech enthusiasts, get in touch with us here.

